Privacy Policy & Terms
Digital Service ("Company", "We", "Us", or "Our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website degitalservice.com.
This document is electronically generated in accordance with the Information Technology Act, 2000 and requires no physical or digital signatures.
1. Collection of Information
We collect information to provide better services to all our users. The information includes:
Personal Data
Personally identifiable information such as Name, Shipping Address, Email Address, Phone Number, and Age that you voluntarily give to us during registration or service usage.
Derivative Data
Information automatically collected by our servers, such as IP Address, Browser Type, OS, and Access Times.
2. Use of Your Information
We use the collected data for specific purposes to ensure a seamless experience:
- Create and manage your user account.
- Process payments and government license applications securely.
- Send administrative emails regarding order status.
- Prevent fraudulent transactions and theft.
- Comply with legal obligations and law enforcement requests.
3. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.
4. Refund & Cancellation
We strive to ensure 100% satisfaction. However, specific terms apply:
- Cancellation Window: Within 24 hours of order placement, if execution has not begun.
- Processing Time: Approved refunds are credited within 5-7 working days.
- Non-Refundable: Government fees paid for licensing are strictly non-refundable once submitted.
5. Disclosure of Information
We may share information solely when necessary: to respond to legal processes, protect rights, or remedy potential violations of our policies as permitted by Indian Law.
6. Grievance Redressal
In accordance with the IT Act 2000, details of the Grievance Officers are provided below: